# Chatway vs DMFast: which to pick

> Chatway vs DMFast: compare pricing, platforms, categories, launch weeks, upvotes, awards and makers side by side on ProductsFarm, with notes on which to pick.

Canonical: https://productsfarm.com/compare/chatway-vs-dmfast
Last updated: 2026-11-06

|  | [Chatway](https://productsfarm.com/product/chatway) | [DMFast](https://productsfarm.com/product/dmfast) |
| --- | --- | --- |
| What it is | Live chat and AI support agent for websites and messaging channels | Auto-replies to Instagram and Facebook comments and DMs with your link for small |
| Pricing | Freemium | Freemium |
| Platforms | iOS, Android, API, Web | Web |
| Categories | Customer support, AI, Communication | Marketing, Communication |
| Made for | website owners, small businesses, customer support teams | creators, small businesses, coaches |
| Built with | - | [Next.js](https://productsfarm.com/tech-stack/nextjs), [React](https://productsfarm.com/tech-stack/react), [Cloudflare](https://productsfarm.com/tech-stack/cloudflare), [Tailwind CSS](https://productsfarm.com/tech-stack/tailwind-css) |
| Upvotes | 0 | 0 |
| Website | [chatway.app](https://chatway.app/) | [dmfast.app](https://dmfast.app/) |

## About Chatway

Chatway brings live chat and AI-powered customer support into one shared inbox for website chat, WhatsApp, Instagram, Messenger and email. Teams can reply from the web, iOS or Android app, route conversations, share private notes and use canned responses.

Its AI Support Agent learns from your website and knowledge base to answer questions around the clock and hand conversations to your team when needed. Real-time translation, automation workflows and post-chat surveys help teams manage support across languages and channels.

Chatway integrates with Shopify and WooCommerce, with customer, product, cart and order information available during conversations. MCP, a REST API and webhooks let businesses connect their own AI agents and tools. A free forever plan is available, with paid plans for additional needs.

## About DMFast

DMFast is a comment-to-DM tool for Instagram and Facebook. You pick a post, or several, and a keyword such as GUIDE. When someone comments that word, DMFast posts a public reply under the comment and sends the person a direct message with your link, as a tappable card. It also answers story replies, mentions and DM keywords such as PRICE, and it can send product carousels, collect email addresses before sending a link, and send a single reminder if someone stops halfway.

The product connects through Meta's own login and uses Meta's official APIs. It only answers people who commented or messaged first, skips spam comments and repeat commenters, and paces replies under Meta's hourly limit. Results show people reached, link clicks and emails for each auto-reply. Optional AI replies, on the Growth and Business plans, answer DMs that no keyword matches, using the business information the user provides.

DMFast is aimed at people who sell through their posts, such as home bakers, coaches, clothing labels, cooks and creators who get many comments asking for the same link or information. The Free plan covers one account with 100 people a month, and paid plans add more accounts, unlimited people, scheduled DMs and team seats.

## Related

- [Chatway](https://productsfarm.com/product/chatway)
- [DMFast](https://productsfarm.com/product/dmfast)
- [More comparisons](https://productsfarm.com/compare)