# Chatway vs Mailly: which to pick

> Chatway vs Mailly: compare pricing, platforms, categories, launch weeks, upvotes, awards and makers side by side on ProductsFarm, with notes on which to pick.

Canonical: https://productsfarm.com/compare/chatway-vs-mailly
Last updated: 2026-11-06

|  | [Chatway](https://productsfarm.com/product/chatway) | [Mailly](https://productsfarm.com/product/mailly) |
| --- | --- | --- |
| What it is | Live chat and AI support agent for websites and messaging channels | Two-way email inboxes for AI agents and applications, with a review step for you |
| Pricing | Freemium | Freemium |
| Platforms | iOS, Android, API, Web | Web, API, CLI |
| Categories | Customer support, AI, Communication | Developer tools, Communication, AI |
| Made for | website owners, small businesses, customer support teams | developers, support teams, product teams |
| Built with | - | [Cloudflare](https://productsfarm.com/tech-stack/cloudflare), [Tailwind CSS](https://productsfarm.com/tech-stack/tailwind-css) |
| Upvotes | 0 | 0 |
| Website | [chatway.app](https://chatway.app/) | [mailly.site](https://mailly.site/) |

## About Chatway

Chatway brings live chat and AI-powered customer support into one shared inbox for website chat, WhatsApp, Instagram, Messenger and email. Teams can reply from the web, iOS or Android app, route conversations, share private notes and use canned responses.

Its AI Support Agent learns from your website and knowledge base to answer questions around the clock and hand conversations to your team when needed. Real-time translation, automation workflows and post-chat surveys help teams manage support across languages and channels.

Chatway integrates with Shopify and WooCommerce, with customer, product, cart and order information available during conversations. MCP, a REST API and webhooks let businesses connect their own AI agents and tools. A free forever plan is available, with paid plans for additional needs.

## About Mailly

Mailly is a two-way email service for AI agents and applications. Each inbox gets an address on mailly.site, or a custom domain on a paid plan, and incoming messages, outgoing messages and replies are kept together in one conversation thread. An agent can read the full thread, and a hosted agent can prepare reply drafts that you edit and approve before anything is sent.

The product can be connected through a remote MCP endpoint, an HTTP API, a CLI or SMTP. Inbound mail can be delivered to your own receiver with signed webhooks that are retried on failure. Campaigns handle audience outreach from synced contacts and static or dynamic lists, and Workflows handle lifecycle messages triggered by events, with wait steps. Delivery, bounce, complaint and unsubscribe events are recorded so you can inspect what happened to each message.

Mailly is aimed at developers and teams who want an agent or application to handle email without losing human oversight. Hosted agents currently draft only, so sending from an agent requires your own application to call the API or CLI and apply its own send controls.

## Related

- [Chatway](https://productsfarm.com/product/chatway)
- [Mailly](https://productsfarm.com/product/mailly)
- [More comparisons](https://productsfarm.com/compare)