# Pulseri vs Waani: which to pick

> Pulseri vs Waani: compare pricing, platforms, categories, launch weeks, upvotes, awards and founders side by side on ProductsFarm, with notes on which to pick.

Canonical: https://productsfarm.com/compare/pulseri-vs-waani
Last updated: 2026-11-07

|  | [Pulseri](https://productsfarm.com/product/pulseri) | [Waani](https://productsfarm.com/product/waani) |
| --- | --- | --- |
| What it is | Customer and employee surveys for small SaaS teams | WhatsApp automation for businesses, set up and run for you on your own number |
| Pricing | Paid | Paid |
| Platforms | API, Web | Web, API |
| Categories | Customer support, Analytics | Communication, Marketing, Customer support |
| Made for | customer success teams, product teams, small businesses | small businesses, sales teams, webinar hosts |
| Built with | [Nuxt](https://productsfarm.com/tech-stack/nuxt), [Vue](https://productsfarm.com/tech-stack/vue), [Laravel](https://productsfarm.com/tech-stack/laravel), [Cloudflare](https://productsfarm.com/tech-stack/cloudflare), [Tailwind CSS](https://productsfarm.com/tech-stack/tailwind-css) | [Next.js](https://productsfarm.com/tech-stack/nextjs), [React](https://productsfarm.com/tech-stack/react), [Vercel](https://productsfarm.com/tech-stack/vercel), [Google Analytics](https://productsfarm.com/tech-stack/google-analytics), [Tailwind CSS](https://productsfarm.com/tech-stack/tailwind-css), [Sentry](https://productsfarm.com/tech-stack/sentry) |
| Upvotes | 0 | 0 |
| Website | [pulseri.com](https://www.pulseri.com/) | [getwaani.com](https://getwaani.com/) |

## About Pulseri

Pulseri is a survey platform for small SaaS teams and agencies. It sends NPS, CSAT and CES surveys to customers, and eNPS and ESAT surveys to employees, on a schedule or when something happens in your product, such as a closed support ticket or a paid invoice.

Teams send people and traits from their own app with a JavaScript SDK or REST API, then build segments with a visual filter, so no CRM is needed. Surveys arrive by email or appear in the product through an embeddable widget. Built-in cooldowns and send caps stop the same person being surveyed too often.

When a score falls below a threshold you set, Pulseri alerts your team in Slack, Microsoft Teams or a webhook. Comments are tagged with sentiment and themes, and a weekly digest summarises what changed.

Plans start at 49 euros a month, flat, with no per-response fees. Starter, Growth and Business include a 14-day trial, and Enterprise is available by contract.

## About Waani

Waani is a WhatsApp automation service for businesses. It runs on the official WhatsApp Business API and connects to your own WhatsApp number. The team sets up reminders, broadcasts and a shared team inbox, and can also move templates, contacts, auto-replies and reminders over from another tool. Waani also works with forms, sheets and webhooks, and it sends an alert to your own WhatsApp when a customer has been waiting 10 minutes without a reply or when a large share of your messages fail, with Meta's reason shown for each failed message.

You can keep using the WhatsApp Business app on your phone while Waani runs on the same number, through Meta's coexistence feature. Billing is monthly with no minimum term. You pay WhatsApp's message charges to Meta directly on your own card, and Waani adds nothing on top. Contacts and chats can be exported at any time on every plan.

The product is aimed at businesses that want a named person to answer when something goes wrong, including teams that run webinars or workshops and need reminders and replays. Two plans are offered: a do-it-yourself plan for teams who want to build their own flows, and a done-for-you plan where Waani sets up and runs the flows and a named account owner is available on WhatsApp.

## Related

- [Pulseri](https://productsfarm.com/product/pulseri)
- [Waani](https://productsfarm.com/product/waani)
- [More comparisons](https://productsfarm.com/compare)