Pulseri

Pulseri is a survey platform for small SaaS teams and agencies. It sends NPS, CSAT and CES surveys to customers, and eNPS and ESAT surveys to employees, on a schedule or when something happens in your product, such as a closed support ticket or a paid invoice.

Teams send people and traits from their own app with a JavaScript SDK or REST API, then build segments with a visual filter, so no CRM is needed. Surveys arrive by email or appear in the product through an embeddable widget. Built-in cooldowns and send caps stop the same person being surveyed too often.

When a score falls below a threshold you set, Pulseri alerts your team in Slack, Microsoft Teams or a webhook. Comments are tagged with sentiment and themes, and a weekly digest summarises what changed.

Plans start at 49 euros a month, flat, with no per-response fees. Starter, Growth and Business include a 14-day trial, and Enterprise is available by contract.