Waani

Waani is a WhatsApp automation service for businesses. It runs on the official WhatsApp Business API and connects to your own WhatsApp number. The team sets up reminders, broadcasts and a shared team inbox, and can also move templates, contacts, auto-replies and reminders over from another tool. Waani also works with forms, sheets and webhooks, and it sends an alert to your own WhatsApp when a customer has been waiting 10 minutes without a reply or when a large share of your messages fail, with Meta's reason shown for each failed message.

You can keep using the WhatsApp Business app on your phone while Waani runs on the same number, through Meta's coexistence feature. Billing is monthly with no minimum term. You pay WhatsApp's message charges to Meta directly on your own card, and Waani adds nothing on top. Contacts and chats can be exported at any time on every plan.

The product is aimed at businesses that want a named person to answer when something goes wrong, including teams that run webinars or workshops and need reminders and replays. Two plans are offered: a do-it-yourself plan for teams who want to build their own flows, and a done-for-you plan where Waani sets up and runs the flows and a named account owner is available on WhatsApp.